Shipping policy

Shipping Policy

Thank you for shopping with Silver Snouts. We're committed to getting your order to you quickly and reliably. Please review the details below to learn how and when your order will arrive.

Where We Ship

We currently ship within the United States only, including all 50 states. We do not offer international shipping at this time.

Shipping Cost

Shipping is free on every order. There are no minimums and no hidden fees at checkout — the price you see is the price you pay.

Order Processing

Orders are processed and packed within 2–3 business days of being placed. Business days are Monday through Friday, excluding federal holidays. Orders placed on weekends or holidays are processed on the next business day.

During high-volume periods, such as sales or holidays, processing may take slightly longer. If we anticipate a significant delay with your order, we'll reach out by email.

Delivery Time

Estimated delivery times vary by product and are shown on each individual product page. Your total arrival time is the processing time above plus the delivery estimate listed for the item(s) you ordered.

Please note that delivery estimates are provided by our carriers and are not guaranteed. Weather, carrier delays, and other factors outside our control may occasionally affect transit times.

Order Tracking

Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package to your door. If you haven't received tracking information within 5 business days of placing your order, please contact us at support@silversnouts.co.

Incorrect or Incomplete Addresses

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect or incomplete address provided at the time of purchase. If you notice an error, contact us as soon as possible at support@silversnouts.co and we'll do our best to correct it before your order ships.

Lost, Stolen, or Damaged Packages

If your tracking shows your order as delivered but you can't locate it, please check with household members and neighbors, and allow 24–48 hours, as carriers sometimes mark packages as delivered before they arrive. If your package is lost in transit or arrives damaged, contact us at support@silversnouts.co and we'll help make it right.

Questions

If you have any questions about your order or our shipping practices, reach out anytime at support@silversnouts.co. We're happy to help.